The portal as a citizen engagement tool: why ECM is part of the solution
[column width=”1/1″ last=”true” title=”” title_type=”single” animation=”none” implicit=”true”] During my time in state government, I was part of many discussions about portals. When I worked on a portal for a small business in 1998, they were really seen as an indication of your tech grooviness and functionally. They looked a lot like electronic brochures or phonebooks.…